Terms & Conditions

Terms & Conditions of Sales

Prices: All prices are based on GST and are subject to change without notice.

Payment Terms: We accept most major credit cards including Visa, Mastercard and Paypal, internet transfer.

Shipping: Once we process the order, you will receive a confirmation email. Orders will be shipped as complete as possible. We will use the shipping carrier as per customer's instructions or ship by best way available, usually Australia Post. While we try to maintain a high inventory level on the most popular items, there are times when a particular style, colour, or size is not in stock. If this is the case, we will contact you that the item is on backorder and ask if you would like to wait for the product, replace it with a different item, or cancel that part of the order. We strive to ship the order out the same day you place the order, up to three business days. We do not require signature upon delivery.

Claims: Retain all packing materials and the original carton for inspection. Report all damages to the carrier and us within 14 days of delivery.  All cancelled orders must be confirmed by fax or email. 

Returns: If an item is damaged or defective, please contact our customer service department for return authorisation within 14 days of invoice/receipt date.  Contact us for a Returns Authorisation Number.  We will replace the item with an identical item or with another similar to item of the same or lesser value or credit back towards next order. No unauthorised returns. If any purchase of a non-defective item is returned within 14 days of sale for any reason, the amount of the invoice will be applied as a store credit. The customer is responsible for all shipping costs for return of non-defective item and a $15 restocking fee will be deducted from credit to customers account.

We reserve the right to change these terms and conditions at any time, and you agree to abide by the most recent version of this term’s of use agreement each time you view and use the website. All rights reserved. Some images and materials found in the website are copyrighted or otherwise proprietary and maybe downloaded and/or reprinted for personal use only.

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